Warranty and repair processing
Our products are subject to the strictest quality requirements.
The advantage for you: We grant a warranty of 5(!) years on our devices.
If, contrary to expectations, a unit should still fail, we have solutions that guarantee you speed and safety.
Soutien et des conseils techniques pour les codeurs incrémentaux
Tel.: +49 6722 9965131
Soutien et des conseils techniques pour les codeurs absolus
Tel.: +49 6722 9965414
Here you will receive free and competent support in personal contact as well as information on the further processing procedure, because many cases can already be clarified by telephone.
Form: "Request Return Authorisation Number"
Note: Please note that your return shipping number (RSN) will be created manually. This may take up to one working day.